How do I start flashing iDatalink products?

1. Register a Weblink account.
2. Connect your module to your PC using the Weblink Updater cable.
3. Click on ‘Flash your module’ on the top right corner of the web page and log in.
4. Select an option from the flashing menu and follow the on-screen steps.

Why is a Weblink registration and login now required to flash iDatalink modules?

Login was primarily implemented to enable our support staff to better identify our customers and leverage iDatalink’s black box technology for troubleshooting purposes. This secures the data transfer during the KLON firmware programming process. Finally, it gives customers access to historical data, enabling them to better track their iDatalink-related expenses and forecast purchasing needs.

Who is eligible to register for a Weblink Account?

Weblink access is exclusively available to mobile electronics professionals with a legitimate and verifiable business address. All Weblink registrations are subject to validation. Your account may be suspended at any time if your business status changes or if inaccurate information is provided.

My iDatalink product will not work. What should I do?

1. Read the install guide carefully.
2. Contact technical support at 866.427.2999 ext. 2. Be sure to have the following information on hand:
   • Vehicle make, model, trim and year
   • Module serial number
   • Starter make and model
   • Module install guide
3. In the rare event that the issue is not solved by a support agent, contact your distributor to verify if the module is still under warranty.
4. If the module is still under warranty, return it to your distributor with all box contents for exchange.

What is the iDatalink Warranty coverage?

All ADS products are covered by a limited 1-year warranty from date of first purchase against defects in material and workmanship. The full period of warranty will not extend past 18 months from the original date of manufacturing. This warranty does not apply if, in the judgment of ADS, the product fails due to damage from handling, storage, accident, abuse or misuse, or if it has been used or maintained in a manner not conforming to product's instructions or has been modified in any way. Repair by anyone other than ADS or an approved agent voids this warranty.

Where can I purchase iDatalink products?

iDatalink products are sold through a network of authorized distributors across North America. To find an iDatalink distributor near you, visit our Authorized Distributors page.
If you are an international customer looking for distributorship opportunities, please contact 514.807.2888 ext. 1.

How do I know which product is best suited for a particular vehicle?

iDatalink products vary mainly in vehicle application coverage and price. To find the product that best suits your needs for a particular vehicle, select a vehicle make model year and trim from the homepage, then use the side-by-side product comparison tools on the search result page.

I installed my Weblink plugin but it still won’t work. What can I do?

1. Make sure you meet the system requirements as listed on the Weblink plugin page
2. Reboot your PC after installation and try flashing again.
3. If you have tried steps 1 and 2 and are still having trouble, please contact our Technical Support department at 866.427.299 ext. 2.

The vehicle I’m looking for is not listed in your search tools. How can I find out when it will be covered?

To keep abreast of new vehicle applications as they become available, sign up for iDatanews.